When digiCHECK first entered the
marketplace in 2001, its primary function was simply microfilm
replacement in the back office. As more people used the product
and requested new features to help them with their daily tasks,
digiCHECK evolved into a premier
imaging and image retrieval solution used both at the point of sale
as well as in the back office.
At its core, digiCHECK simultaneously
captures a digital image of the front and back of a check much like
a digital camera. These images and along with the MICR are stored
in a catalog for later retrieval and on-demand printing. In the
event a deposit or check is lost, digiCHECK
can reprint these deposits or item for submission to the bank for
payment. One of our current digiCHECK
users has to date stored more than 5 million check images in their
system and has also recovered lost deposit funds in excess of $500,000!
Now you ask "Besides reprinting my checks in the event they
are lost or for compliance issues what can I do with all these images?"
Read on for the answer.
digiCHECK is packed with features
such as Maker Tracking tools, Return Item processing, and Check
Approval processing, as well as Large Item Log reporting, and ID/Photo
Maker Tracking tools allow your tellers and clerks to do maker
searches across the organization to find checks previously cashed
for the maker. Using this information, tellers make better choices
on what to cash by comparing check image details and endorsements.
In addition, items flagged as Returned, Fraudulent, or Refused also
appear during a search in a format that clearly notifies the teller
of a potential problem.
Processing Returned Items with digiCHECK
is as simple as scanning the bad items into an electronic library.
Instantly, all of your stores and trusted partners are alerted to
the returned status armed with information to avoid a potential
loss. digiCHECK incorporates a process
for collection staff to use to manage the item through out its lifecycle.
At the point of transaction, a check needing manager approval may
be scanned along with an optional photo ID and webcam photo
and instantly, electronically transmitted to centralized website location
or to a remote manager's email account for approval processing.
Now it's easy to get checks needing approval to a manager who moves
between stores. No more copying, faxing, and wasting time. The electronic
images are crystal clear with no black smudges.
With digiCHECK, we offer an optional
document management module that expands your digiCHECK
system to scan and catalog documents such as: social security cards,
Western Union documents, government reporting documents, utility
bills, etc. By incorporating a sophisticated cataloging feature,
digiCHECK easily tags documents with customizable labels
to simplify search and retrieval of those documents at a later time.